A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here
Sunderland College is helping provide thousands of young people with access to vital support and resources following the COVID-19 outbreak
Sunderland College has donated personal protection equipment to frontline NHS staff treating coronavirus patients.
Sunderland College students were recently given the chance to spend time with Britain's elite amphibian fighting force, the Royal Marines Commandos.